eBook

Service Portals in Machine Construction

 

Advantages, Functions, and Steps for Successful Implementation

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eBook: Service portals in machine construction

How to achieve long-term customer loyalty and competitive advantages with portals

An increasing number of B2B executives want portals as they prefer to place repeat orders themselves, for example. However, many machine and plant manufacturers are unsure how to approach the topic holistically and strategically.

This eBook serves as a guide, explaining all the most important facts regarding aftersales portals and successful implementation.

 

In this eBook you will learn:

Portals in aftersales and service

What portals are and why they are beneficial for machine and plant manufacturers.

Service technician with catalog and shop

Overview of must-have functions for portals in aftersales and service

Strategy

Tangible tips for holistic, strategic planning and implementation of customer portals

Get ready for the future!

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Combined expertise for your success

To get your portal project on the road to success as quickly as possible, the experts at Quanos and FDI are happy to advise you on the next steps and answer your questions.

Quanos_Logo_Blue

Quanos Solutions GmbH 

Quanos is the home of software experts brought together under one roof to develop unique software products and solutions for aftersales, service, and technical documentation. More than 1,000 companies around the world rely on our innovative, successful, and sustainable technologies.

FDI Digital Business

FDI Digital Business 

Specializing in machine construction and the manufacturing industry, we provide your business with holistic support in the world of digital sales, marketing, and aftersales with lead generation, e-commerce, and customer portals. Always in focus: your goal and your result.