Live webinar incl. Q&A 

Wednesday, April 29, 2026 | 10:00 AM CET

 

 Aftersales Is Growing.
But Your Service Data Isn’t Ready.

 

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See how manufacturers connect spare parts, documentation, and service workflows while scaling aftersales with Quanos InfoTwin. Live demo included. 


New machine sales are slowing. Machines are staying in operation longer than ever. And service demand is rising — but the systems behind it were never designed to keep up. This isn't a process problem. It's a data infrastructure problem. And in this 45-minute live webinar, industry expert Johannes Seiler will show you exactly how to solve it with Quanos InfoTwin.
 

Three forces are compounding right now

  1. Variant complexity: Every new machine series multiplies the volume of parts, documents, and configuration data
    your service team has to navigate.

  2. Knowledge drain: The expertise that took decades to build is walking out the door. The next generation expects language interfaces, not printed binders. 

  3. Rising expectations: 24/7 self-service, instant order confirmation, real-time availability. No longer premium features. The baseline.

The result: aftersales demand is increasing while your ability to deliver efficient service is not.
Save your seat and register now!

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Real system. Real use cases.


We'll walk through scenarios where service operations typically break down and show how they can be fixed:

  • Spare parts identification from a photo: A customer sends an image. The part is unknown. No catalog search, no manual lookup. See how visual recognition identifies the right part in under 60 seconds.

  • Service execution without institutional Knowledge: A new technician, unfamiliar machine, no expert on-site. See how structured service activities replace the knowledge that left with the last retirement.

  • Disconnected systems, one access layer: Spare parts, documentation, ERP pricing, 2D drawings all in separate systems. See how a single machine-centric data layer removes the friction without replacing any source system. 

  • AI on structured machine data: One manual in German and English. A technician asking in Spanish. See what happens when a language model has access to structured machine context, not a generic knowledge base.

Result: less manual effort. Faster service. Fewer errors.

THIS WEBINAR IS INTENDED FOR:

  • Heads of AfterSales & Service: If your team is growing but your margin isn’t, this session is for you.

  • Service Operations & IT: If you’re managing five systems where one should do the job, this is the conversation.

  • Managing Directors & CFOs at OEMs: If after sales is becoming your primary revenue lever, the data infrastructure behind it deserves a hard look.

Your Speaker:

Johannes_Seiler

                          


Johannes Seiler 

Sales Manager @Quanos

Johannes Seiler has been working in international enterprise sales for several years. As Sales Manager at Quanos, he is one of the first points of contact for new customers and prospects. Due to his diverse customer experience, he supports both new and existing customers regarding digitalization in the InfoTwin environment.

Sign up for the webinar!